The truth about 2024 Tacoma transmissions failing

testerdahl said:
So, I watched that segment twice.

First, I think it wasn't his place to discuss why TFL broke it and share the details from Sheldon. I've spoken to Toyota about it myself and I'm not sharing my information. It isn't my place.

I can understand why he brought it up, it is the proverbial Elephant in the room. He also explained it in a factual way with a good presentation of the information. I've just found those kinds of things always back fire on you.

For instance, the commenters are saying Mark said: "Had to further idiot proof the truck b/c of TFL."

That's not his exact quote at all. And the term "idiot proof" is slang used throughout the industry.

Second, Toyota addressed the issue and made changes. Problem solved. I think Mark would want to take back his words with the reaction from the audience.

He could have said something like "Toyota responded quickly to the issue TFL had by updating the software."

That's really what Toyota ultimately did. They investigated the issue, figured out how it happened and updated the software for those kinds of situations.

Again, the term "idiot proof" is being taken as an attack on TFL and it really isn't what he is saying.

Third, I did watch TFL's video on it. My take away was a combination of things happened that lead to the issue and I think the internet blew it out of proportion. The truck slipped, Roman panicked for a split second (as most any human would do put under stress at that moment) and a part failed. I think what people miss is the truck still drove back to the office. It didn't "fail." It didn't need to be towed out. It just had a malfunction really that turned out to be software.

The ADD part isn't "the weak link" as people have suggested to me. They have used that part for years now.

The only thing I would have done differently is I wouldn't have released that video right away. Instead, I would have called Toyota and talked about it. They could have sent Sheldon or another engineer out and discussed it. Would it have gotten as many clicks? Probably not.

For example. this video I did on my 2022 Tundra got 173k views. I explained what happened and discussed the resolution to the problem:

I probably made a mistake with that video. I should have released it and said, "my truck broke in 6 days!" That's just not how I want to do business.

Now, it is easy to use hindsight and I've certainly rushed a video out here or there. I've learned and continue to learn from my mistakes.

TFL did do a follow-up video afterwards showing the same spot where the part broke. And? That didn't get nearly the views.

I'm further committed to my thinking that people want to see things fail right now. They want to see trucks fail, people fail or companies fail to solidify their viewpoint. They don't necessarily care about facts. They want to see something that matches their negative viewpoint.

#mytwocents
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After watching it, I gotta agree with you. I know it's harder for you but the reason I watch is that you really don't try to take an angle with every story. You just report the facts. Sadly, few media professionals do that anymore. Everyone takes an angle, and I don't necessarily mean a corporate or favoritism angle, they take a self-serving angle.
 
Tim, just a quick note to say thanks for the article on the website regarding this. (a) Investigating the documented complaints in the context of vehicle production numbers and (b) reaching out to Toyota for comment is a refreshing approach that, sadly, shouldn't be the exception to the norm. I guess it is down to just you and PBS Frontline that still do investigative reporting.
 
Blue Oval 5.0 said:
Toyota cannot even fix the window trim on the new generation Tundra for three years now. Makes me think they won’t be fixing anything major in a quick manner either…
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Yeah that and the seat panel that keeps cracking is a weird one to me. Nothing is simple these days, but it makes me question their ability to issue a fix to an engine.
 
www.youtube.com

The Yota Channel

Hi there, my name is Junior. I'm a Toyota Master Diagnostic Technician. The focus of this channel will be to share tips, how-to videos, and, if possible, help you save some money and a trip to your local auto shop. NEED HELP TROUBLESHOOTING? Become a member and receive diagnostic tips, help...
www.youtube.com www.youtube.com
He has a video on his channel about a July 8th TSB about manual transmissions in the Tacoma. I tried to link his video, but he has it blocked from being linked on other sites. If someone else has a link to the actual TSB from Toyota, maybe they can link it.
 
duggydo said:
www.youtube.com

The Yota Channel

Hi there, my name is Junior. I'm a Toyota Master Diagnostic Technician. The focus of this channel will be to share tips, how-to videos, and, if possible, help you save some money and a trip to your local auto shop. NEED HELP TROUBLESHOOTING? Become a member and receive diagnostic tips, help...
www.youtube.com www.youtube.com
He has a video on his channel about a July 8th TSB about manual transmissions in the Tacoma. I tried to link his video, but he has it blocked from being linked on other sites. If someone else has a link to the actual TSB from Toyota, maybe they can link it.
Click to expand...
Post #199 has the info you’re looking for.

www.tacomaworld.com

Manual Transmission needs Replaced

Thank you
www.tacomaworld.com www.tacomaworld.com
 
TheDo114 said:
Here's the TSB for the automatic transmission:
View attachment 637
View attachment 638

Source: https://www.tacoma4g.com/forum/thre...nd-torque-converter-need-to-be-replaced.6809/
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Funny, I've seen this three times in just the last 10 minutes. Word spreads fast.

Sheldon did say in TRD Jon's video that it was very early builds and debris was found in the transmission. Interesting it isn't a recall, just a TSB. That means it may or may not happen to every transmission.
 
It's pretty disappointing to see them go with a TSB, personal experience with Toyota Dealerships and TSB isn't great. We, TacomaWorld, use to keep lists of Toyota dealerships that were good to work with when it came to TSB's because many of them were terrible.
 
Fightnfire said:
It's pretty disappointing to see them go with a TSB, personal experience with Toyota Dealerships and TSB isn't great. We, TacomaWorld, use to keep lists of Toyota dealerships that were good to work with when it came to TSB's because many of them were terrible.
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Yup, TSB leaves a lot of interpretation for dealership to deny doing the work.
 
My truck is on that list as well, I'm taking it in to a dealer, in a different state as I'm traveling right now, next week so we'll see. I will likely see what my dealer says when I get back to Colorado. Assuming the tranny doesn't fail before then...

But I haven't really had any issues either. A couple of times after the truck has sat in the garage for a few days it seemed like it wanted to shift a little harder than normal for the first couple of shifts, but then it was fine. Just drove it 1000 miles back to Wisconsin yesterday and it had no issues at all though.
 
So I guess circling back to the title of this thread "the truth" is there is a problem, Toyota possibly has found/verified the issue and has issued a TSB. Hopefully it's not very widespread and people won't be affected. Good luck Ben, I advise printing the TSB and presenting it to the dealer when you go in. That seemed to help quite a bit with Toyota TSB's in the past. That was12 years ago, hopefully they've changed how they handle it since then.

This is a good reminder for all manufacturers that although there are lots of issues with various trucks reported they seem to start at the forum level well before NHTSA or a manufacturer is brought into the loop. With any issue I've had with a vehicle I've never even thought about reporting it to the NHTSA. I assume that mentality is somewhat "normal" for people.
 
Fightnfire said:
So I guess circling back to the title of this thread "the truth" is there is a problem, Toyota possibly has found/verified the issue and has issued a TSB. Hopefully it's not very widespread and people won't be affected. Good luck Ben, I advise printing the TSB and presenting it to the dealer when you go in. That seemed to help quite a bit with Toyota TSB's in the past. That was12 years ago, hopefully they've changed how they handle it since then.

This is a good reminder for all manufacturers that although there are lots of issues with various trucks reported they seem to start at the forum level well before NHTSA or a manufacturer is brought into the loop. With any issue I've had with a vehicle I've never even thought about reporting it to the NHTSA. I assume that mentality is somewhat "normal" for people.
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I was just thinking about the title of this thread as well. For a moment, I thought I'd have to eat crow, but I think I stand by my statement that this isn't a major issue for all Tacoma's built. Rather, it is a crap deal for those who are affected and it will be remedied quickly.
 
testerdahl said:
I was just thinking about the title of this thread as well. For a moment, I thought I'd have to eat crow, but I think I stand by my statement that this isn't a major issue for all Tacoma's built. Rather, it is a crap deal for those who are affected and it will be remedied quickly.
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I don't think any crow is needed but I also don't think we're at the point in declaring this a none issue. It's clearly more widespread than initially thought and Toyota's history of handling TSB is shaky. It's put the option of diagnosing and performing the work on the dealer instead of a recall which is a requirement.

The 2nd gen Tacoma in the US shipped with a 3 leaf pack in the rear, whereas all of the Canadian 2nd gens Tacomas shipped with a 4 leaf pack. They were also different leaf packs. This didn't work for most people, created a safety issue with carrying even a couple hundred pounds and Toyota responded with a TSB to upgrade the leafs. In multiple cases the leafs were cracking and damaged other underbody components like the fuel tank. This TSB had many, many variations and evolutions but went from 2005-2016, affected thousands of owners and was a shit show getting the service completed at a dealership. Many refused to inspect the vehicles or perform the work. I got lucky with my second dealer.

At one point TacomaWorld had a spreadsheet going tracking dealers that were performing the TSB repairs and dealers that weren't.


Probably not updated anymore, looks like last update was 2014, but notice how they're asking for success getting any of the TSB's completed. Toyota has a history of relying on TSB's instead of recalls. All this does is pass the headache off to the owner and dealer.
 
Fightnfire said:
I don't think any crow is needed but I also don't think we're at the point in declaring this a none issue. It's clearly more widespread than initially thought and Toyota's history of handling TSB is shaky. It's put the option of diagnosing and performing the work on the dealer instead of a recall which is a requirement.

The 2nd gen Tacoma in the US shipped with a 3 leaf pack in the rear, whereas all of the Canadian 2nd gens Tacomas shipped with a 4 leaf pack. They were also different leaf packs. This didn't work for most people, created a safety issue with carrying even a couple hundred pounds and Toyota responded with a TSB to upgrade the leafs. In multiple cases the leafs were cracking and damaged other underbody components like the fuel tank. This TSB had many, many variations and evolutions but went from 2005-2016, affected thousands of owners and was a shit show getting the service completed at a dealership. Many refused to inspect the vehicles or perform the work. I got lucky with my second dealer.

At one point TacomaWorld had a spreadsheet going tracking dealers that were performing the TSB repairs and dealers that weren't.


Probably not updated anymore, looks like last update was 2014, but notice how they're asking for success getting any of the TSB's completed. Toyota has a history of relying on TSB's instead of recalls. All this does is pass the headache off to the owner and dealer.
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Interesting view on TSBs. I didn't realize there was that concern about them.
 
When I reported that my truck was part of a TSB the service center in Wausau said well we would only do something if there was an issue reported so we'll see. Hopefully my dealer in Colorado would treat it better, but I won't know that for a while.
 
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