GMC app not loading account details

[chaseydog]

Is anyone else having issues with the GMC app? The other day I needed to log out and log back in to work. This morning I'm getting a message that the app cannot load my account details. Loggin out and in doesn't work, nor did reinstalling the app. I haven't tried rebooting the infotainment system yet but I suspect thats not the issue.

 

[chaseydog]

Looks like I'm not the only one. Threads on r/sierra and r/silverado about the app not working.

 

[TheDo114]

Thanks for the heads up.

 

[chaseydog]

I can log in now. I haven't tried starting the truck with the app though

 

[gypsy]

Same issue here, the app was fine last week but now it won’t load anything past the login. Tried all the usual stuff—reinstall, logout, reboot—nothing helped. Looks like it might be on GMC’s end. Hopefully they push an update soon.

Tutuapp​