Thanks for asking the question to the Toyota engineer Tim. It sounds like the engineer you spoke to had not fully looked into the problem or maybe was just holding back. I looked into it quite a bit a few years ago as I owned a 2011 F150 with 3.5 Ecoboost and it had deteriorated performance due to carbon buildup. There are several reasons why it's a problem. Catch cans are the best option you can get since you can't have breathers on engines anymore. As with most things, it is mostly due to regulations relating to emissions. Washing the valves with port injection helps. High quality oil and fuel help too. The big problem is routing that unburnt crap back into your engine (due to emission standards) to cool off and deposit on the intake valves. If not for that, DI engines would not be anywhere near as bad for carbon buildup.