Wait, What? Ford Credits Veteran Engineers Over AI for J.D. Power Initial Quality Win Despite Leading in Recalls

testerdahl

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Ford topped the 2026 J.D. Power Initial Quality Study for the first time since 2010. According to the automaker, the biggest reason wasn’t artificial intelligence. It was bringing veteran engineers back into the product development process. Ford has spent the last several years making headlines for recalls. That’s what makes this story so surprising. Ford didn’t just improve in the latest J.D. Power Initial Quality Study. It finished as the highest-ranked mass-market brand for the first time in 16 years. The F-150, Super Duty and Mustang also earned top honors in their respective segments. So how does an automaker known for […] (read full article...)
 
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